The Acton Water District is a community public water supply that delivers high quality drinking water to the majority (about 95 percent) of the residents of the town of Acton, Massachusetts. All of the water provided from the District comes from eleven wells located within the town of Acton. The District’s system consists of 106 miles of water main, four storage tanks, and a variety of treatment facilities that assist in the production of high quality finished water.
The Acton Water District is a municipal entity separate from the Town of Acton chartered by the Massachusetts Legislature’s Acts of 1912. The Town of Acton’s web site is www.Acton-Ma.gov.
Contact UsFor emergencies, a District employee is on call 24 hours a day. To reach the operator on call dial 978-263-9107 and follow the instructions.
Pay OnlineClick here to go to our payment center. If you do not know your account number, please refer to your bill or call the office during normal business hours.
Click here for information on how to receive publications and bills online instead of USPS.
In light of the improvement in drought conditions in the Acton area, the State of Massachusetts has declared a Drought Watch for the Northeastern part of the State. We ask that all customers continue to use water wisely but the mandatory outdoor water use restriction has been lifted. Although outdoor water use is minimized during the winter, we ask that you continue to limit these uses as conditions rebound towards normal. Please stay tuned for ongoing updates as we head towards spring.
Please use this form to report any issues such as water trench issues, missing covers, water restriction violations etc. DO NOT USE IF THIS IS A WATER EMERGENCY- PLEASE CALL (978) 263-9107
The latest water quality report summarizing water samples collected throughout our system in 2015 is available at www.actonwater.com/ccr. Please share this information with other users of water in your home, business, or neighborhood. If you require an alternate form of this report or have questions on the information contained in it, please contact Matthew Mostoller, Environmental Manager at 978-263-9107 or
Information on this emerging contaminant, links, fact sheets and press release can be found here.
The following Rules, Regulations and Rates, in addition to the applicable provisions of Massachusetts law, shall be considered a part of the Contract with every person
using or seeking to use the water and binding on all water takers.
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