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The Acton Water District is a community public water supply that delivers high quality drinking water to the majority (about 95 percent) of the residents of the town of Acton, Massachusetts.  All of the water provided from the District comes from eleven wells located within the town of Acton. The District’s system consists of approximately 135 miles of water main, four storage tanks, and a variety of treatment facilities that assist in the production of high quality finished water.

The Acton Water District is a municipal entity separate from the Town of Acton chartered by the Massachusetts Legislature’s Acts of 1912. The Town of Acton’s web site is


Contact UsFor emergencies, a District employee is on call 24 hours a day. To reach the operator on call dial 978-263-9107 and follow the instructions.

Pay OnlineClick here to go to our payment center. If you do not know your account number, please refer to your bill or call the office during normal business hours.

Go Paperless

Click here  for information on how to receive publications and bills online instead of USPS.

Records Request

Click here for all Public Records Requests.

Emergency Notifications

03/19/2020   3:33pm

With the recent federal, state and local orders implementing emergency measures and precautions related to COVID-19, and In order to maintain safety for our staff and customers, District facilities are closed to the public until FURTHER NOTICE.   Office staff is available by telephone at 978-263-9107.  We will maintain operations, and be available for emergencies. We will not perform any meter installations or any type of  inspections until further notice.  In emergency situations, customers must be ready to answer precautionary questions for the safety of our operators, should it be necessary for technicians to enter your home. Thank you for your patience and understanding.

News & Updates

Postponed Special Meeting and Annual Meeting

The Special Meeting and the Annual Meeting have been postponed, click for rescheduled dates

West Acton Water Main Flushing to begin 04/06/2020

We will begin our spring water main flushing program on Monday, April 6th, 2020.  We will be flushing water mains southwest of Route 2 and west of Route 27/Main St (West Acton). 

COVID-19 Updated March 20, 2020

We have been monitoring developments of COVID-19, please click the above link for more details.

NMI Site Update

The Nuclear Metals, Inc. Superfund site located on the Acton/Concord town line has entered its next phase of work.  Under the supervision of the United States Environmental Protection Agency, the Remedial Design/Remedial Action will be a systematic process that will be defined by a series of technical reports, studies, and remedial work.

Water Quality Report Available

The latest water quality report summarizing water samples collected throughout our system in 2018 is available at  Please share this information with other users of water in your home, business, or neighborhood.  If you require an alternate form of this report or have questions on the information contained in it, please contact Matthew Mostoller, Environmental Manager at 978-263-9107.

2017 Master Plan

The master plan is available for download however due to the size there are 2 parts available, the master plan final version and the appendices.

Senior Citizen Water Bill Discount Policy

The Water Supply District of Acton is now offering a Senior Citizen Water Bill Discount.  Click here for more information.


Information on this emerging contaminant, links, fact sheets and press release can be found here.

AWD Rules and Regulations

The following Rules, Regulations and Rates, in addition to the applicable provisions of Massachusetts law, shall be considered a part of the Contract with every person
using or seeking to use the water and binding on all water takers.

>> Archived News and Information

Meetings & Events

04/27/2020 @ 2:15pm

 Commissioners Meeting 

05/13/2020 @ 6:30pm

Special District Meeting

05/13/2020 @ 7:00pm

Annual Meeting