The Acton Water District is a community public water supply that delivers high quality drinking water to the majority (about 95 percent) of the residents of the town of Acton, Massachusetts. All of the water provided from the District comes from eleven wells located within the town of Acton. The District’s system consists of approximately 135 miles of water main, four storage tanks, and a variety of treatment facilities that assist in the production of high quality finished water.
The Acton Water District is a municipal entity separate from the Town of Acton chartered by the Massachusetts Legislature’s Acts of 1912. The Town of Acton’s web site is www.Acton-Ma.gov.
Contact UsFor emergencies, a District employee is on call 24 hours a day. To reach the operator on call dial 978-263-9107 and follow the instructions.
Pay OnlineClick here to go to our payment center. If you do not know your account number, please refer to your bill or call the office during normal business hours.
Click here for information on how to receive publications and bills online instead of USPS.
Click here for all Public Records Requests.
Ban on Lawn Irrigation in effect
Due to the ongoing dry weather, the state drought classification, and impacts of PFAS causing some sources to be unavailable, the ban on lawn irrigation will remain in effect indefinitely. This includes above ground sprinklers and automated inground irrigation systems. There are NO EXCEPTIONS for the establishment of new lawns.
The remaining components of our seasonal outdoor water use restrictions remain in effect, including the limits on using water outdoors based on your address. Permissible uses include other outdoor water uses, such as power washing, watering gardens, car washing, and construction related activities.
Any violations will be subject to a fine of up to $200 per incident. We thank you for your cooperation and any water conservation efforts that you observe. Updates in the status of our outdoor water use restrictions will be communicated on our website and via Twitter @ActonWater.
The Acton Water District will begin its fall water main flushing program on Monday, October 5, 2020. Click here for additional information and map of zones to be flushed.
This notice is to advise our customers that our water system is in noncompliance with the drinking water treatment standard for arsenic. Although this is not an emergency, you have a right to know what happened and what we are doing to correct this situation.
Information on this emerging contaminant, including a copy of the recent Public Notice (PN) mailed to all Postal Patrons in Acton, a summary of what the PN said, water quality testing results, and helpful links can be found here.
The relative importance of this project is to reduce the concentrations of iron and manganese from the Conant No. 1 and No. 2 sources. The Acton Water District would be unable to meet their project maximum day demand without these sources, and these sources have been consistently exceeding the SMCL and ORSGL for manganese. The construction of the new water treatment plant will fix the noted problems to ensure public health, safety, and reliability of the water supply.
Please Help us Conserve
If you see irrigation systems being used during this time of emergency please let us know either by phone, email or you can fill out our reporting form. The form has no required fields and can be as anonymous as you wish.
If your building has been unoccupied or has seen a decline in occupancy during the COVID-19 Stay at Home Order, you are encouraged to flush the building water prior to resuming occupancy. Click here for more information.
District facilities are closed to the public until FURTHER NOTICE.
An emergency lawn watering ban is in effect.
The latest water quality report summarizing water samples collected throughout our system in 2019 is available at www.actonwater.com/ccr. Please share this information with other users of water in your home, business, or neighborhood. If you require an alternate form of this report or have questions on the information contained in it, please contact Matthew Mostoller, Environmental Manager at 978-263-9107.
10/05/2020 @ 7pm