The Acton Water District is a community public water supply that delivers high quality drinking water to the majority (about 95 percent) of the residents of the town of Acton, Massachusetts. All of the water provided from the District comes from eleven wells located within the town of Acton. The District’s system consists of approximately 135 miles of water main, four storage tanks, and a variety of treatment facilities that assist in the production of high quality finished water.
The Acton Water District is a municipal entity separate from the Town of Acton chartered by the Massachusetts Legislature’s Acts of 1912. The Town of Acton’s web site is www.Acton-Ma.gov.
Contact UsFor emergencies, a District employee is on call 24 hours a day. To reach the operator on call dial 978-263-9107 and follow the instructions.
Pay OnlineClick here to go to our payment center. If you do not know your account number, please refer to your bill or call the office during normal business hours.
Click here for information on how to receive publications and bills online instead of USPS.
Click here for all Public Records Requests.
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Emergency Notifications
05/07/2026 4:00pm
MAIN STREET WATER MAIN RELOCATION
The Acton DPW is replacing a drainage culvert on Main Street, in front of house #13, near the Maynard town line. Utilities, including the water main, are being relocated during this work as well, resulting in the potential for some discolored water for customers on Main Street between High Street and Conant Street. The new water line is currently undergoing testing and will not be returned to service until it is shown to be free of bacteria.
News & Updates
Per-and Polyfluoroalkyl Substances (PFAS)
The District is pleased to announce PFAS treatment is active at the North, South, and Center Acton treatment facilities. Information on this emerging contaminant, archived updates, water quality testing results, and helpful links can be found here.
OUTDOOR WATER USE RESTRICTION UPDATE–LEVEL 3 RESTRICTION (05/11/26)
The emergency declaration issued by the Massachusetts Department of Environmental Protection (MassDEP) has been lifted, and construction of the PFAS treatment facilities has been completed. The District has changed the Level 4 Water Use Restriction to a Level 3 Water Use Restriction effective May 11, 2026. Any additional updates or changes to outdoor water use restrictions will be communicated on our website under Outdoor Watering Restrictions, through our WaterSmart Program, and via social media on X and Facebook @ActonWater.
We appreciate the community’s continued cooperation and support as we complete this critical water quality improvement effort.
Level 3 Water Use Restrictions – allows for lawn watering before 7 AM and after 7 PM one day per week, determined by quadrant
Click here for additional details.
A volunteer position on the Finance Committee has recently opened due to the incumbent resigning after many years of service to the District.
Click here to find out more about our open positions.
Water Quality Report Available
The latest water quality report summarizing water samples collected throughout our system in 2024 is available at www.actonwater.com/ccr. Please share this information with other users of water in your home, business, or neighborhood. If you require an alternate form of this report or have questions on the information contained in it, please contact Corey Godfrey, or call our office at 978-263-9107.
Service Line Inventory Available 10/16/24
The Acton Water District has submitted an initial Service Line Inventory (SLI) to MassDEP in accordance with the federal Lead and Copper Rule Revisions (LCRR). Although we have not identified any lead service lines, we do have some leaded components and will need to replace some service lines in the future. More importantly, we have a large number of unknown service lines, which we expect to be copper or plastic, as these were the two most common materials utilized when much of the housing stock in Acton was constructed. If you have questions about your service line material, you may contact us at 978-263-9107, email at wq@actonwater.com, or by visiting our office at 693 Massachusetts Avenue, Acton. This is just the first step in complying with the LCRR and you will be hearing more from the District as we continue to investigate service line materials.
>>Archived News and Information<<
Meetings & Events
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5/11/26 @ 7:00 pm |
