The Acton Water District is a community public water supply that delivers high quality drinking water to the majority (about 95 percent) of the residents of the town of Acton, Massachusetts. All of the water provided from the District comes from eleven wells located within the town of Acton. The District’s system consists of approximately 135 miles of water main, four storage tanks, and a variety of treatment facilities that assist in the production of high quality finished water.
The Acton Water District is a municipal entity separate from the Town of Acton chartered by the Massachusetts Legislature’s Acts of 1912. The Town of Acton’s web site is www.Acton-Ma.gov.
Contact UsFor emergencies, a District employee is on call 24 hours a day. To reach the operator on call dial 978-263-9107 and follow the instructions.
Pay OnlineClick here to go to our payment center. If you do not know your account number, please refer to your bill or call the office during normal business hours.
Click here for information on how to receive publications and bills online instead of USPS.
Click here for all Public Records Requests.
Ban on Lawn Irrigation in effect
Due to the ongoing dry weather, and two of our sources currently being unavailable due to delays in maintenance activities caused by COVID-19 interruptions, we are implementing a ban on lawn irrigation effective immediately. This includes above ground sprinklers and automated inground irrigation systems. The establishment of new lawns is included in this ban on lawn irrigation. The remaining components of our seasonal outdoor water use restrictions remain in effect, including the limits on using water outdoors based on your address. As a reminder, this includes other outdoor water uses including but not limited to power washing, watering gardens, car washing, and construction related activities. In addition, we have activated an emergency interconnection with the Town of Maynard, in the area of Conant and Main Street, to help supplement our water supply. Some customers may experience discoloration or changes in the aesthetics of the water serving them as water from the two systems changes and combines. If conditions warrant and we are able to restore water storage to acceptable levels, we may relax this ban. Any violations will be subject to a fine of up to $200 per incident. We thank you for your cooperation and any water conservation efforts that you observe. Updates in the status of our outdoor water use restrictions will be communicated on our website and via Twitter @ActonWater.
If your building has been unoccupied or has seen a decline in occupancy during the COVID-19 Stay at Home Order, you are encouraged to flush the building water prior to resuming occupancy. Click here for more information.
At the upcoming Special District Meeting on Monday, June 8th, District voters will have to decide whether it is worthwhile to finance an additional $3.1 million to commission the Central Acton Water Treatment Plant (CAWTP) project. This document will help you with that vote.
Postponed Special Meeting and Annual Meeting (updated June 2, 2020)
These meetings will be held outside. The Special Meeting and the Annual Meeting have been postponed, click for rescheduled dates and additional instructions for meeting attendees.
District facilities are closed to the public until FURTHER NOTICE.
An emergency outdoor water ban is in effect
The Board of Water Commissioners, at their April 27, 2020 meeting, voted that 0% interest shall be due on any late payment of a water bill with a due date of May 6, 2020, if the bill is paid in full before June 30, 2020. Any payment on or after June 30, 2020 shall carry interest at the rate imposed by Ch. 59, sec. 57.
The latest water quality report summarizing water samples collected throughout our system in 2018 is available at www.actonwater.com/ccr. Please share this information with other users of water in your home, business, or neighborhood. If you require an alternate form of this report or have questions on the information contained in it, please contact Matthew Mostoller, Environmental Manager at 978-263-9107.
Information on this emerging contaminant, links, fact sheets and press release can be found here.
06/15/2020 @ 4:00pm